Dear Shelly and Steve,
First of all, I want to apologize for taking so long to thank you for doing such a wonderful job at Aunt Patty's! When she first asked me to find a reputable company to install a walkin bathtub, I didn't know where to begin except the internet. Luckily I found your website and after leaving a message, you replied within a few hours to set up an appointment. I want to tell you that other company's returned my calls DAYS later and by that time we'd already met and made arrangements to start the project. Just like the old saying, when you snooze you loose!
Anyway, I was so impressed with your company and crew and how respectful and considerate they were of my elderly aunt. She got to the point where she really looked forward to seeing you! You went beyond the call of "duty" when you offered to paint the bathroom just so it'd be nice and fresh looking, which wasn't part of the bid. I realize how hard you worked to make sure Aunt Patty was completely satisfied and that the job was finished to her satisfaction What a huge difference its made for her to be able to safely bathe instead of trying to get into her old tub. The whirlpool jets really make her legs feel better and have improved the circulation greatly. All in all the bathroom is beautiful and so much more efficient than before. I just wanted to thank you for everything and please know that all your extra efforts are appreciated. What a great company you have!
I'll be telling everyone I know about the wonderful job you did!
Warmly,
AB
Everett, Wa
